GCP Professional Cloud Architect Practice Question

A multinational retailer has migrated most workloads to Google Cloud but still relies on dozens of wiki-based runbooks that engineers execute manually through the Cloud Console. Leadership wants to establish a culture of automation in line with the Operational Excellence pillar of the Google Cloud Well-Architected Framework. Which practice will most effectively embed this culture across all product teams while reducing operational toil over time?

  • Rotate on-call engineers weekly and instruct them to follow the existing wiki runbooks manually in the Cloud Console so they fully understand each step before writing any code.

  • Assign all production privileges to a central SRE team that executes console commands interactively during incidents and publishes screencasts of the sessions for training purposes.

  • Add a policy that every ticket resolved manually must include a post-incident report; backlog items are prioritized based on ticket volume at the end of each quarter.

  • Require all runbooks to be rewritten as executable Terraform or Python scripts stored in a shared repository, with peer review and automated tests enforced by Cloud Build before deployment.

GCP Professional Cloud Architect
Ensuring solution and operations excellence
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