GCP Professional Cloud Architect Practice Question

A global retail chain is migrating its customer-facing e-commerce platform to Google Cloud. Executive leadership has declared a strategic objective to increase checkout conversion by lowering page-load latency during seasonal peaks. As the lead cloud architect, which of the following actions will most directly demonstrate customer success management when you present the target architecture to the steering committee?

Highlight a three-year Committed Use Discount strategy expected to reduce compute spending by 45 percent.
Focus on a multi-region disaster-recovery design that achieves a 1-hour RPO and 4-hour RTO for the platform.
Translate the latency target into a KPI linked to an SLO, then show how Cloud CDN, Cloud Load Balancing, and GKE autoscaling meet it, with dashboards that correlate latency to conversion rates.
Present a library of Terraform modules and a CI/CD pipeline that accelerates infrastructure provisioning across environments.

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Answer Description

Customer success management requires the architect to show how technical choices translate into tangible business value. By expressing the latency requirement as a measurable KPI, mapping it to a service-level objective, and illustrating how autoscaling services such as Cloud CDN, Cloud Load Balancing, and GKE horizontal pod autoscaling achieve the target while exposing real-time dashboards, the architecture directly ties system behavior to the stated conversion-rate goal. The other options-cost optimization, infrastructure automation, and disaster-recovery planning-are valuable but do not as explicitly connect technical design to the primary business outcome highlighted by the executives.

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