You are passed a trouble ticket about an issue involving a Windows 7 system that should allow remote connections. The previous tech said the RDP service is not set to start automatically. How do you fix this?
Run "SERVICES.MSC" and change the Startup Type for each Remote Desktop service to "Auto"
Run "DXDIAG" to enable remote connections through Direct Connect
Open port 3389 in Windows Firewall
Add the RDP gateway to the proper adapter under Network Connections in the Control Panel