Wikipedia
'Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again Troubleshooting is needed to identify the symptoms Determining the most likely cause is a process of elimination—eliminating potential causes of a problem Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind
Troubleshooting - Wikipedia, the free encyclopedia