You are a Network Technician for a large IT Support Company. A client has called in saying that they switched their SOHO network to a fiber connection at the recommendation of their ISP. They have stated that they have not seen a gain in internet performance and that their ISP says it is an issue on the customer's network. What should you do next?
- Upgrade the customer's SOHO switch to support 1 Gbps or higher
- Help the customer determine the possible bottlenecks in their SOHO network
- Contact the ISP for more information
- Inform the customer that internet performance is an issue they must resolve with their ISP
Your Score:
| Hardware | |
| Networking | |
| Mobile Devices | |
| Hardware and Network Troubleshooting |
CompTIA A+ 220-901
- Hardware
- Networking
- This question is filed here
- Mobile Devices
- Hardware and Network Troubleshooting
