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Free CompTIA A+ 220-802 Practice Question

A user reports that their PC does not work. Which of the following would be the BEST question for the technician to ask the user to get further information?

  • "What type of computer is it?"

  • "Are you able to sign on?"

  • "Can you get to the Internet?"

  • "What exactly does not work?"

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This question is for objective:
Troubleshooting
Your Score:
Troubleshooting
Operating Systems
Security
Mobile Devices