A user recently installed a new printer to replace their older Inkjet printer. After installation any documents they print instead show garbled and unreadable characters. Which of the following should a technician try first?

  • Perform an RMA
  • Install the proper driver
  • Re-seat the ink cartridges
  • Verify the printer cable is properly connected

CompTIA A+ 220-801
  • PC Hardware
  • Networking
  • Laptops
  • Printers
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  • Operational Procedures