Free CompTIA A+ 220-801 Practice Question

A customer is explaining their PC's symptoms, but you already know what the issue is. What should you do?

Finish listening to their explanation and then explain the solutions
Continue listening to the customer's explanation, when they are done refer them to a website to find a solution
Ask the customer to repeat the problem and all the symptoms several times, for clarity.
Politely interrupt them and tell them your solutions.

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This question is for objective:

Operational Procedures

Your Score:

Operational Procedures

Networking

Laptops

Printers

PC Hardware