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You are a Network Technician for a large IT Support Company. A client has called in saying that they switched their SOHO network to a fiber connection at the recommendation of their ISP. They have stated that they have not seen a gain in internet performance and that their ISP says it is an issue on the customer's network. What should you do next?

  • Inform the customer that internet performance is an issue they must resolve with their ISP
  • Contact the ISP for more information
  • Help the customer determine the possible bottlenecks in their SOHO network
  • Upgrade the customer's SOHO switch to support 1 Gbps or higher

Your Score:
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing
Hardware and Network Troubleshooting
CompTIA A+ 220-1101
  • Mobile Devices
  • Networking
    • This question is filed here
  • Hardware
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting