You are an email administrator for a large company. Recently a series of emails were sent from a user's email account that the user claims not to have sent. How should you proceed?

  • Disable the user account, reset the password and run an anti-malware scan on the user's PC
  • Ask the user to please stop sending the emails
  • Tighten firewall restrictions to block the SMTP port (25)
  • Disable the email and provide a new account to the user

CompTIA A+ 220-1002
  • Operating Systems
  • Security
  • Software Troubleshooting
    • This question is filed here
  • Operational Procedures