A user has called the help desk you work at and said they are getting an "all blue screen that says their computer has an issue" a few times a day. Rebooting the PC temporarily fixes it. What should you do next?
- Run bootfix.msc on next startup
- Use Safe Mode from now on
- Reinstall the corrupted Windows OS
- Ask for the error message at the bottom of the screen
CompTIA A+ 220-1002
- Operating Systems
- Security
- Software Troubleshooting
- This question is filed here
- Operational Procedures
Recommended CompTIA A+ 220-1001 and 220-1002 Training Materials
Posted Thursday, 21 April 2022
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