A customer has come to the help desk where you work and complained their computer is regularly restarting itself without warning. After asking a few questions you have learned this tends to happen about 30 minutes after the computer boots. Based on this information what is the BEST course of action?

  • Replace the CPU with a more efficient Thermal Usage Model (TUM)
  • Verify the cooling fans are functioning correctly
  • Verify the CMOS battery is correctly installed
  • Purchase and replace the power supply with a higher wattage

CompTIA A+ 220-1001
  • Mobile Devices
  • Networking
  • Hardware
    • This question is filed here
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting